Cancun Bay Resort

ex. Hotel Qbay Cancun

Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexicoshow map
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Rooms and Guests
2Guests1room
Highlights
7
GoodBased on  255 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

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Overview

The 3-star Cancun Bay Resort All Inclusive is placed about 6 km from Iglesia de Nuestra Senora del Carmen.

Cancun Bay Resort All Inclusive is settled 4.6 km away from Beto Avila Stadium.

Museo Iconografico de la Carrera Panamericana is 4.6 km from the hotel and Beto Avila Stadium is about 4.6 km away.

Cancun International airport is about 25 minutes by car.

Rooms

Q Bay Hotel & Suites welcomes guests to take advantage of TV, a balcony, a seating area and direct dial phone supplied in the rooms. They offer bathrooms fitted with a bathtub and a shower.

Eat & Drink

The small on-site restaurant specializes in Mexican cuisine. Guests can savor tea and coffee in the poolside bar.

Services

The property offers free self parking, a souvenir shop and a hairdresser along with a video projector, a slide projector and a conference room.

Relax

There is a beach with a bar and outdoor chaise lounges provided for guests convenience. Guests may choose from a gym and aqua fitness as well as windsurfing, sailing and lawn tennis to spend their time actively.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   132.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

24-hour services

24-hour reception

24-hour room service

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Air conditioning

Individual air conditioning

All inclusive
Facilities for kids

Game room

Children's play area

Children's pool

High chairs

Cots

DVDs/ Videos for children

Board games

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkeling
  • Sailing
  • Aqua fitness
  • Tennis court
  • Volleyball
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • Breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Beach access
  • Karaoke
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Lake view
  • Ocean view
  • Pool view

Room features

  • Individual air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Cancun International (CUN)9.5 mi
Playa Del Carmen (PCM)41.0 mi
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Reviews
6.6
GoodBased on  255  reviews
  • 7.4
    Very good

    Good beach at the hotel. Very calm and quite. 24H shop close by to buy some stuff to eat / drink once there is nothing available at the hotes after 09pm.

    Staff was not too bad. At the reception the jung man that was mostly there didn't know a lot to help. I asked for Bus routes, places to go, etc. He was never sure about anything. No room service avalilable. No travel agency / representative at the hotel.

  • 8.8
    Superb

    free wifi, big room, good value for money, quiet, swimming pool, friendly staff

    no safety box in the room, a bit far from Hotel Zone and Party Center (but you can quickly get there by taking the cheap bus), beach not as beautiful as in the Hotel Zone

  • 7.8
    Fabulous

    the staff was absolutely amazing. very nice people! the hotel is cosy and has a relaxed and quite mexican atmosphere. if you want crazyness and wet tshirt contests every once in a while you can visit the next door hotel.

    the next door hotel.

  • 7.0
    Very good

    Perfect for who wann take an excusion to isla mujeres. The beach is more like a port than a beach so don't stay for more than one night.

  • 4.2
    Guest rating

    Dirty and old towels,nothing to find to drink after 22.00 No hair dryer,hot water only sunny days etc..

  • 10.0
    Exceptional

    The employs are very nice especial jaime nex time a will be there again thaks for the the ospitality colon campos

  • 6.2
    Good

    A good worth for the money - close to center area of the hotels and fair rooms

    Horrible restaurant at the hotel and very poor breakfast. The staff is not welcoming, expensive, poor dishes.. The hotel is in a pretty poor shape, the structures and pools are old.

  • 7.8
    Fabulous

    The stuff was very nice and helpful.The room was clean and really big. QBay is very quite also.

    There was no wireless coverage in the rooms.

  • 5.0
    Guest rating

    nothing. but i think that is the value 4 the price.

    the staff. the shower. beach, food. the recepcionist ( woman), really

  • 8.8
    Superb

    Location & price, service

    too many sea weeds in the ocean

  • 6.6
    Good

    It was near the bus station. Equal near to downtown and to hotel zone. For one night stay is ok.

    The was a leak in the bathroom.

  • 6.2
    Good

    The hotel staff was friendly

    The air conditioner make noise at night so we couldn´t sleet and the stadd couldn´t fix it.

  • 5.4
    Guest rating

    Breakfast The Lobby The pool

    The room The view, because the hotel was under construction or remodeling.

  • 8.2
    Fabulous

    The room was very clean and spacious worth price paid. The front desk staff was also helpfull

    I was not given he obtion for additional amenities example choose ocean view or need fridge in room.

  • 10.0
    Exceptional

    The QBay was value for money and an excellent choice in all respects. It was clean, great location and in easy access to the beach, close to the centre of town and bus stops just outside the hotel. Supermarkets and restaurants nearby and a bus ride down to the bars and ferry stops for Isla Mujeres. I would definitely recommend it to people.

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Highlights
7
GoodBased on  255 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cancun International (CUN)9.5 mi
Playa Del Carmen (PCM)41.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room