Cancun Bay Resort

ex. Hotel Qbay Cancun

Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Cancun Bay Resort

 Internet

Wi-Fi in rooms

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Sports activities

Golf course

Wind surfing

Snorkeling

Sailing

Cycling

Table tennis

 Spa and relaxation

Spa lounge

Solarium

Reflex massage

Jacuzzi

Overview

Cancun Bay Resort is a 3-star hotel offering a breathtaking view over the Caribbean Sea and Mujeres Bay.

The hotel lies within 15 minutes' walk of Museo de Arte Popular Mexicano, Cancun Government Palace and Playa Las Perlas. This comfortable venue is 6 km away from the center of Cancun.

Guests may find Museo Maya de Cancun within 4.6 km and Iglesia de Cristo Rey within 3.9 km of the property.

The hotel's beautiful location offers to get to Cancun International airport in 20 minutes by car.

Rooms

This hotel comprises 132 rooms featuring Special Single Room, Superior Standard Single Room and Standard Junior Suite. They provide bathrooms with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

The restaurant menu features Mexican dishes.

Services

The hotel offers bicycle and car rental services on site.

Relax

Guests will enjoy using a spa lounge, a solarium and a Jacuzzi after a busy day in Cancun. Such sports activities as windsurfing, sailing and cycling are provided on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   132.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Gay friendly
  • Eco friendly
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Bicycle storage
  • Exterior corridors
  • No elevators
  • Rooms/Facilities for disabled
  • Ski to door
  • Ice machine

Sports & Fitness

  • Aqua fitness
  • Wind surfing
  • Snorkeling
  • Sailing
  • Cycling
  • Golf course
  • Table tennis
  • Volleyball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Medical facilities service
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • All inclusive
  • A la carte restaurant
  • Swim-up bar
  • Beach bar
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool
  • Game room
  • DVDs/Videos for children
  • Board games

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach towels
  • Entertainment
  • Spa lounge
  • Solarium
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Library
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Lake view
  • Ocean view
  • Pool view

Room facilities

  • Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Bottled water
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Hair dryer on request

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Cancun Bay Resort Cancun location
Show big map »

Hotel Address:

Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico

Get directions
City Center
  • Cancun
    3.5 mi
Airports
Train Stations
  • House of Culture
    2.6 mi
Beaches
  • Playa Las Perlas
    3500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    132

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort All Inclusive

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Cancun Bay Resort All Inclusive photos Room
Standard Double Room
Bed type: Double bed or Twin beds or Double bed or Twin beds
Size: 195 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Standard|Standard

Room facilities
    Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Check Prices
    — Less information+ More information

    Triple Room (Without Breakfast)

    Cancun Bay Resort All Inclusive photos Room
    Junior Suite
    Bed type: Double bed or Twin beds or 2 Single beds
    Size: 700 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information

    Junior Suite|Junior Suite All Inclusive

    Room facilities
      Cancun Bay Resort All Inclusive photos Room
      Superior Double Room
      Bed type: Double bed or Double bed or Twin beds or Sleeping arrangements for 3 persons
      Size: 650 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information

      Superior|Standard Superior

      Room facilities

        How to reach hotel

        hotel Cancun Bay Resort Cancun location
        Show big map »

        Hotel Address:

        Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico

        Get directions
        City Center
        • Cancun
          3.5 mi
        Airports
        Train Stations
        • House of Culture
          2.6 mi
        Beaches
        • Playa Las Perlas
          3500 ft
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Number of rooms:
          132

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort All Inclusive

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge

        Cancun Bay Resort Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Crococun Zoo - 3300 ft
        • Chichen Itza - 2.2 mi
        • Cancún - 2.6 mi

        Places of interest

        • Ceviche's Fountain - 2.1 mi
        • Cristo Rey Church - 2.3 mi
        • Cancun Bus Station - 2.4 mi
        • The City Nightclub - 3.0 mi

        Train stations

        • House of Culture - 2.5 mi

        Shopping areas

        • mercado 23 - 2.5 mi

        Monuments and Landmarks

        • Cancun Government Palace - 2.2 mi
        • Cancun Bus Station - 2.4 mi
        • Mercado 28 - 2.7 mi

        Stadiums

        • Beto Avila Stadium - 2.8 mi

        Museums

        • Kabah Urban Park - 2.9 mi

        Parks

        • Cancun Bullfight ring - 1.8 mi
        • Tecnologic Stadium - 2.7 mi
        • Kabah park - 2.9 mi

        Business areas

        • Plaza Las Americas - 1.9 mi
        • Plaza Nichupte - 2.5 mi
        • Mercado 23 - 2.5 mi

        Galleries

        • Casa de la cultura - 2.5 mi

        Public parking

        • AMERIMED Hospital Cancun - 1.9 mi

        Marina

        • Gran Puerto Cancún - 2.5 mi

        Local attractions

        • Playa Tortugas - 1.7 mi
          Km 6.5, Cancun
        • Iglesia de Cristo Rey - 2.4 mi
          Margaritas, 15 esquina Tulipanes Sm, 22, Cancun
        • Museo Maya de Cancun - 2.8 mi
          Blvd. Kukulkan km. 16.5, Cancun
        • Wet'n Wild Cancun - 2.1 mi
          Blvd Kukulkan Km. 25, Cancun
        • Tres Rios Ecopark - 2.8 mi
          Carretera Cancun - Playa del Carmen Km. 40, Cancun

        Near the hotel

        • Interactive Aquarium - 1900 ft
          Blvd. Kukulcan Km. 12.5 Zona, Cancun
        • Museo de Arte Popular Mexicano - 4400 ft
          Blvd. Kukulcan Km 4, Cancun
        • Playa Las Perlas - 3500 ft
          CancunMexico
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Number of rooms:
          132

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort All Inclusive

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge

        Hotels nearby
        Real Inn Cancun
        3 stars
        2 km
        Cities nearby

        Cancun Bay Resort Reviews

        Guest reviews are submitted by our customers after their stay at Cancun Bay Resort

        Average guest rating

        6.6out of 10
        Good
        Based on 227 reviews

        Guest reviews

        • Group of friends
          8.2

          The room was very clean and spacious worth price paid. The front desk staff was also helpfull

          I was not given he obtion for additional amenities example choose ocean view or need fridge in room.

        • Single
          10.0

          The QBay was value for money and an excellent choice in all respects. It was clean, great location and in easy access to the beach, close to the centre of town and bus stops just outside the hotel. Supermarkets and restaurants nearby and a bus ride down to the bars and ferry stops for Isla Mujeres. I would definitely recommend it to people.

        • Single
          5.4

          The rooms were spacious.

          The staff tried to charge me more when I arrived. However they did upgrade my room to beach side after begging the manager. There was literally noone else staying there. The food was way overpriced. The beds were hard and the sheets were threadbare. The ac worked however and there were no bedbugs so that's good I guess.

        • Single
          2.4

          What did I like best about the Qbay Hotel??? I liked getting the hell out of there!!! Horrible!! 3 room changes in the 1st 12 hrs! Continental Breakfast for $5? On the menu for $1.79! Stale toast and old coffee.PLUS...they make sure that you know that the tip is not included! I was 1 of 3 ppl staying there until the weekend...which brought in maybe 25 more people! They put me down a dark hall all by myself...had to ask for hall lights to be turned on every night! I paid up front for 5 days, so I was stuck!! You have to get ice from the restaurant when they are open, otherwise, you do without, and sometimes they close earlier than the time posted. Don't depend on a wake-up call...they do so when they want to, the phone in my room didn't work half the time, neither did the wi-fi in the lobby. Don't leave anything of value in your room....as the maids come in to "look" around and apparently take breaks on your bed...even if you put the sign on the door, they just ignore it!! I had nothing taken that I am aware of, but didn't like ppl snooping through my stuff! Believe me when I say that they know exactly where you are at all times when you are on their grounds. Security will show up and stand behind you and watch over you while you are on the beach...which I did appreciate. Not a great beach, by any means, but I had it all to myself!!!

          This is a beautiful hotel!! The workers are always cleaning, cleaning, cleaning the public areas, so I found it a shame that I had bugs in my room. Too bad they don't put more effort into cleaning the rooms! The staff was rude, and turned a deaf ear to my complaints and requests. I was told by Booked.net that the difference between the $48 and $53 was the room location, but it ended up that it was for the Continental Breakfast, which I didn't want.....and couldn't eat due to a dental procedure.....but no refund of that money. ALSO....it states that they only accept pesos, which I got at the airport just for them.....but they wanted us Dollars, and charged me 10% extra for using pesos!! I don't think that there was a lower class room than the 3 that I was given in the first 12 hrs.....so was quite disappointed with the $5 upgrade that ended up being for the breakfast. Check to make sure that your sliding glass door actually locks!!! I was happy to finally get a room that the doors locked from the inside, and the air-conditioner worked! I took off the armband within minutes of them putting it on me.....still don't know what that was for.....as they didn't have that many guests, and it wasn't an all-inclusive! They give you a little punchcard for your breakfast....so I really never understood the armband, and was never questioned about why I wasn't wearing it...

        • Older travelers
          9.6

          Excellent English by the front desk and restaurant.

        • Older travelers
          5.4

          The price was good and the fact that there were always taxis outside the hotel and you could also catch the bus downtown or to central hotel zone where all the action happens. It is quiet if that what you are looking for outside the noise and partying.

          The hotel staff is not very good speaking english and really don't care about the guest. I had a Geico in my room and I am very terrified of lizards. They almost laughed about it because it is normal there, but not for me it isn't I could have had an heart attack. I guess that is why the cat is always in the lobby. Bring your own towels, they will give you back dirty ones in the bathroom. The standard room is very basic, hard bed, tv with about 4 english channels. No tub shower just stand-up shower with shower curtain. Sky light look like big hole in roof in the bath. Don't waste your money stay somewhere else. Walls are very thin! If you want dirt with dirt cheap stay here!, If not stay somewhere else there are better hotels all up and down the strip. I wished I had. My husband and I went during spring break time. No ice machine in the hotel, have to ask for ice at the restaurant in hotel in a very small bucket. They will only fill half way

        • Group of friends
          7.8

          Nice hotel, good staff, continental breakfast could be better, we were satisfied overall, good service and helpful staff

          Continental breakfast could have been better, , could have included, cheese, cereal, etc

        • Single
          4.6

          Was a fine accomodation, and clean

          A Bit far from the action in cancun zona hotelera

        • Older travelers
          7.4

          Good and cheap place for 1 - 2 nights and for the trips to the island, Rivera Maya or to Pirymids. Hotel has a free parking.

          The beach is not a beach.

        • Older travelers
          7.4

          Their continental breakfast is a coffee, the or juice and an order of toast !!

        • Couple
          7.4

          well priced for Cancun hotel zone, quick bus (collectivo) ride to almost anywheres

          room was nothing better than 2 star, but price was great

        • Older travelers
          7.8

          Good budget place for 1-3 nts. Hotel has parking and exit to ocean and ferry to island.

          Doesn't have good beach nearby.

        • Couple
          7.0

          Nice Hotel near to the small beach, good value for money.

        • Couple
          5.8

          the room was very large

          i was going to stay a few more night but the staff would not help with the noise issues. at 8 am there was construction in the next room. i called staff and they did nothing at all. i was not able to go back to sleep because the noise stayed going until i checked out.

        • Single
          6.2

          Staff very helpful

          not enough interaction of guests......but I usually go all-inclusive

        How to reach hotel

        hotel Cancun Bay Resort Cancun location
        Show big map »

        Hotel Address:

        Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico

        Get directions
        City Center
        • Cancun
          3.5 mi
        Airports
        Train Stations
        • House of Culture
          2.6 mi
        Beaches
        • Playa Las Perlas
          3500 ft
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Number of rooms:
          132

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort All Inclusive

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge