Cancun Bay Resort

ex. Hotel Qbay Cancun

Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Cancun Bay Resort

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

24-hour

Late check-in

24-hour reception

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Air conditioning

In-room air conditioning

All inclusive
Facilities for kids

Game room

Children's pool

Cribs available

DVDs/ Videos for children

Board games

Overview

Cancun Bay Resort is a 3-star venue positioned about 5.1 km from Cancun Convention Center.

The hotel is placed in a beach area, a short walk from a museum and a tower.

Set next to restaurants and entertainment venues, this hotel also offers a sun deck, an outdoor swimming pool and a golf course on site.

Cancun International airport can be reached in 20 minutes by car from Cancun Bay Resort.

Rooms

The rooms in Cancun Bay Resort are fitted with free Wi-Fi, a private balcony, a mini bar, cable TV and a patio. Some rooms at Cancun Bay Resort have a view over the garden. Guests can make use of a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Refreshing drinks are offered in the poolside bar.

Services

Multilingual staff provides guests with 24-hour reception, dry cleaning and laundry.

Relax

The hotel provides cribs, babysitting and a playroom for families with children. On-site sport activities include windsurfing, sailing and cycling.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   132.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Ski to door
  • No elevators
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Bicycle storage
  • Coffee shop
  • Gay friendly
  • Eco friendly
  • Exterior corridors
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Wind surfing
  • Snorkeling
  • Sailing
  • Aqua fitness
  • Cycling
  • Tennis
  • Volleyball
  • Golf course
  • Table tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • All inclusive
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach towels
  • Entertainment
  • Sun terrace
  • Garden area
  • Television in lobby
  • Spa lounge
  • Solarium
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • Sea view
  • Lake view
  • Pool view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Bottled water
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer on request
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Cancun Bay Resort Cancun location
Show big map »

Hotel Address:

Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico

Get directions
City Center
  • Cancun
    3.5 mi
Airports
Beaches
  • Playa Las Perlas
    3500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    132

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Cancun Bay Resort photos Room
Standard Room
  • Room size:

    195 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Spacious balcony
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bedding:Cribs available
  • Media:Cable/satellite TV
  • Wake up service
Room Description:

Standard|Leisure Standard All Inclusive (2 beds)

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Triple room

Cancun Bay Resort photos Room
Junior Suite
  • Room size:

    700 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    2 Queen-size beds and 3 Single beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Dining:Dining area
  • Media:TV
  • CD player
Room Description:

Junior Suite|Leisure Junior Suite All Inclusive

Cancun Bay Resort photos Room
Superior Standard Double Room
Pool view
  • Room size:

    650 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Wardrobe/closet
  • Telephone
  • Upper floors accessible by stairs only
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Media:Cable/satellite TV
Room Description:

Superior|Standard Superior Não Reembolsável

Cancun Bay Resort Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Tourist attractions

  • Crococun Zoo3300 ft
  • Chichen Itza2.2 mi
  • Cancún2.6 mi

Places of interest

  • Ceviche's Fountain2.1 mi
  • Cristo Rey Church2.3 mi
  • Cancun Bus Station2.4 mi
  • The City Nightclub3.0 mi

Shopping areas

  • Plaza Las Americas1.9 mi
  • Plaza Nichupte2.5 mi
  • mercado 232.5 mi
  • Mercado 232.5 mi

Monuments and Landmarks

  • Cancun Government Palace2.2 mi
  • Cancun Bus Station2.4 mi
  • Mercado 282.7 mi

Stadiums

  • Cancun Bullfight ring1.8 mi
  • Tecnologic Stadium2.7 mi
  • Beto Avila Stadium2.8 mi

Parks

  • Kabah Urban Park2.9 mi
  • Kabah park2.9 mi

Galleries

  • Casa de la cultura2.5 mi
  • House of Culture2.5 mi

Public parking

  • AMERIMED Hospital Cancun1.9 mi

Marina

  • Gran Puerto Cancún2.5 mi

Local attractions

  • Playa Tortugas1.7 mi
    Km 6.5, Cancun
  • Iglesia de Cristo Rey2.4 mi
    Margaritas, 15 esquina Tulipanes Sm, 22, Cancun
  • Museo Maya de Cancun2.8 mi
    Blvd. Kukulkan km. 16.5, Cancun
  • Wet'n Wild Cancun2.1 mi
    Blvd Kukulkan Km. 25, Cancun
  • Tres Rios Ecopark2.8 mi
    Carretera Cancun - Playa del Carmen Km. 40, Cancun

Near the hotel

  • Interactive Aquarium1900 ft
    Blvd. Kukulcan Km. 12.5 Zona, Cancun
  • Museo de Arte Popular Mexicano4400 ft
    Blvd. Kukulcan Km 4, Cancun
  • Playa Las Perlas3500 ft
    CancunMexico
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    132

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Hotels nearby
Real Inn Cancun
4 stars
2 km
Villa Italia
3 stars
3 km
Hotel Antillano
3 stars
4 km
Cities nearby

Cancun Bay Resort Reviews

Guest reviews are submitted by our customers after their stay at Cancun Bay Resort

Average guest rating

6.6out of 10
Good
Based on 227 reviews

Guest reviews

  • Group of friends
    8.2

    The room was very clean and spacious worth price paid. The front desk staff was also helpfull

    I was not given he obtion for additional amenities example choose ocean view or need fridge in room.

  • Single
    10.0

    The QBay was value for money and an excellent choice in all respects. It was clean, great location and in easy access to the beach, close to the centre of town and bus stops just outside the hotel. Supermarkets and restaurants nearby and a bus ride down to the bars and ferry stops for Isla Mujeres. I would definitely recommend it to people.

  • Single
    5.4

    The rooms were spacious.

    The staff tried to charge me more when I arrived. However they did upgrade my room to beach side after begging the manager. There was literally noone else staying there. The food was way overpriced. The beds were hard and the sheets were threadbare. The ac worked however and there were no bedbugs so that's good I guess.

  • Single
    2.4

    What did I like best about the Qbay Hotel??? I liked getting the hell out of there!!! Horrible!! 3 room changes in the 1st 12 hrs! Continental Breakfast for $5? On the menu for $1.79! Stale toast and old coffee.PLUS...they make sure that you know that the tip is not included! I was 1 of 3 ppl staying there until the weekend...which brought in maybe 25 more people! They put me down a dark hall all by myself...had to ask for hall lights to be turned on every night! I paid up front for 5 days, so I was stuck!! You have to get ice from the restaurant when they are open, otherwise, you do without, and sometimes they close earlier than the time posted. Don't depend on a wake-up call...they do so when they want to, the phone in my room didn't work half the time, neither did the wi-fi in the lobby. Don't leave anything of value in your room....as the maids come in to "look" around and apparently take breaks on your bed...even if you put the sign on the door, they just ignore it!! I had nothing taken that I am aware of, but didn't like ppl snooping through my stuff! Believe me when I say that they know exactly where you are at all times when you are on their grounds. Security will show up and stand behind you and watch over you while you are on the beach...which I did appreciate. Not a great beach, by any means, but I had it all to myself!!!

    This is a beautiful hotel!! The workers are always cleaning, cleaning, cleaning the public areas, so I found it a shame that I had bugs in my room. Too bad they don't put more effort into cleaning the rooms! The staff was rude, and turned a deaf ear to my complaints and requests. I was told by Booked.net that the difference between the $48 and $53 was the room location, but it ended up that it was for the Continental Breakfast, which I didn't want.....and couldn't eat due to a dental procedure.....but no refund of that money. ALSO....it states that they only accept pesos, which I got at the airport just for them.....but they wanted us Dollars, and charged me 10% extra for using pesos!! I don't think that there was a lower class room than the 3 that I was given in the first 12 hrs.....so was quite disappointed with the $5 upgrade that ended up being for the breakfast. Check to make sure that your sliding glass door actually locks!!! I was happy to finally get a room that the doors locked from the inside, and the air-conditioner worked! I took off the armband within minutes of them putting it on me.....still don't know what that was for.....as they didn't have that many guests, and it wasn't an all-inclusive! They give you a little punchcard for your breakfast....so I really never understood the armband, and was never questioned about why I wasn't wearing it...

  • Older travelers
    9.6

    Excellent English by the front desk and restaurant.

  • Older travelers
    5.4

    The price was good and the fact that there were always taxis outside the hotel and you could also catch the bus downtown or to central hotel zone where all the action happens. It is quiet if that what you are looking for outside the noise and partying.

    The hotel staff is not very good speaking english and really don't care about the guest. I had a Geico in my room and I am very terrified of lizards. They almost laughed about it because it is normal there, but not for me it isn't I could have had an heart attack. I guess that is why the cat is always in the lobby. Bring your own towels, they will give you back dirty ones in the bathroom. The standard room is very basic, hard bed, tv with about 4 english channels. No tub shower just stand-up shower with shower curtain. Sky light look like big hole in roof in the bath. Don't waste your money stay somewhere else. Walls are very thin! If you want dirt with dirt cheap stay here!, If not stay somewhere else there are better hotels all up and down the strip. I wished I had. My husband and I went during spring break time. No ice machine in the hotel, have to ask for ice at the restaurant in hotel in a very small bucket. They will only fill half way

  • Group of friends
    7.8

    Nice hotel, good staff, continental breakfast could be better, we were satisfied overall, good service and helpful staff

    Continental breakfast could have been better, , could have included, cheese, cereal, etc

  • Single
    4.6

    Was a fine accomodation, and clean

    A Bit far from the action in cancun zona hotelera

  • Older travelers
    7.4

    Good and cheap place for 1 - 2 nights and for the trips to the island, Rivera Maya or to Pirymids. Hotel has a free parking.

    The beach is not a beach.

  • Older travelers
    7.4

    Their continental breakfast is a coffee, the or juice and an order of toast !!

  • Couple
    7.4

    well priced for Cancun hotel zone, quick bus (collectivo) ride to almost anywheres

    room was nothing better than 2 star, but price was great

  • Older travelers
    7.8

    Good budget place for 1-3 nts. Hotel has parking and exit to ocean and ferry to island.

    Doesn't have good beach nearby.

  • Couple
    7.0

    Nice Hotel near to the small beach, good value for money.

  • Couple
    5.8

    the room was very large

    i was going to stay a few more night but the staff would not help with the noise issues. at 8 am there was construction in the next room. i called staff and they did nothing at all. i was not able to go back to sleep because the noise stayed going until i checked out.

  • Single
    6.2

    Staff very helpful

    not enough interaction of guests......but I usually go all-inclusive

How to reach hotel

hotel Cancun Bay Resort Cancun location
Show big map »

Hotel Address:

Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico

Get directions
City Center
  • Cancun
    3.5 mi
Airports
Beaches
  • Playa Las Perlas
    3500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    132

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge