Cancun Bay Resort

ex. Hotel Qbay Cancun

Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexicoshow map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Highlights
7
GoodBased on  242 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Overview

Q Bay Hotel & Suites is a great place to stay in Cancun.

Major Cancun sights, such as Yamil Lu\'um and Museo Sensorial del Tequila are located nearby. Thanks to a boat dock nearby, the hotel is well connected with other parts of Cancun.

Museo Iconografico de la Carrera Panamericana is 4.6 km from the hotel and Beto Avila Stadium is about 4.6 km away.

Cancun International airport is about 25 minutes by car.

Rooms

Q Bay Hotel & Suites welcomes guests to take advantage of TV, a balcony, a seating area and direct dial phone supplied in the rooms. They offer bathrooms fitted with a bathtub and a shower.

Eat & Drink

The small on-site restaurant specializes in Mexican cuisine. Guests can savor tea and coffee in the poolside bar.

Services

The property offers free self parking, a souvenir shop and a hairdresser along with a video projector, a slide projector and a conference room.

Relax

There is a beach with a bar and outdoor chaise lounges provided for guests convenience. Guests may choose from a gym and aqua fitness as well as windsurfing, sailing and lawn tennis to spend their time actively.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   132.

+ More- Less
Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

24-hour services

24-hour reception

24-hour room service

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor heated swimming pool

Air conditioning
All inclusive
Facilities for kids

Game room

Children's play area

Children's pool

High chairs

Cots

DVDs/ Videos for children

Board games

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkeling
  • Sailing
  • Aqua fitness
  • Tennis court
  • Volleyball
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • All inclusive
  • Breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach access
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Lake view
  • Ocean view
  • Pool view

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock
+ More- Less
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
Getting around
Airports
Cancun International (CUN)9.5 mi
Playa Del Carmen (PCM)41.0 mi
+ More- Less
Reviews
6.6
GoodBased on  242  reviews
  • 8.2
    Fabulous

    The room was very clean and spacious worth price paid. The front desk staff was also helpfull

    I was not given he obtion for additional amenities example choose ocean view or need fridge in room.

  • 10.0
    Exceptional

    The QBay was value for money and an excellent choice in all respects. It was clean, great location and in easy access to the beach, close to the centre of town and bus stops just outside the hotel. Supermarkets and restaurants nearby and a bus ride down to the bars and ferry stops for Isla Mujeres. I would definitely recommend it to people.

  • 5.4
    Guest rating

    The rooms were spacious.

    The staff tried to charge me more when I arrived. However they did upgrade my room to beach side after begging the manager. There was literally noone else staying there. The food was way overpriced. The beds were hard and the sheets were threadbare. The ac worked however and there were no bedbugs so that's good I guess.

  • 2.4
    Guest rating

    What did I like best about the Qbay Hotel??? I liked getting the hell out of there!!! Horrible!! 3 room changes in the 1st 12 hrs! Continental Breakfast for $5? On the menu for $1.79! Stale toast and old coffee.PLUS...they make sure that you know that the tip is not included! I was 1 of 3 ppl staying there until the weekend...which brought in maybe 25 more people! They put me down a dark hall all by myself...had to ask for hall lights to be turned on every night! I paid up front for 5 days, so I was stuck!! You have to get ice from the restaurant when they are open, otherwise, you do without, and sometimes they close earlier than the time posted. Don't depend on a wake-up call...they do so when they want to, the phone in my room didn't work half the time, neither did the wi-fi in the lobby. Don't leave anything of value in your room....as the maids come in to "look" around and apparently take breaks on your bed...even if you put the sign on the door, they just ignore it!! I had nothing taken that I am aware of, but didn't like ppl snooping through my stuff! Believe me when I say that they know exactly where you are at all times when you are on their grounds. Security will show up and stand behind you and watch over you while you are on the beach...which I did appreciate. Not a great beach, by any means, but I had it all to myself!!!

    This is a beautiful hotel!! The workers are always cleaning, cleaning, cleaning the public areas, so I found it a shame that I had bugs in my room. Too bad they don't put more effort into cleaning the rooms! The staff was rude, and turned a deaf ear to my complaints and requests. I was told by Booked.net that the difference between the $48 and $53 was the room location, but it ended up that it was for the Continental Breakfast, which I didn't want.....and couldn't eat due to a dental procedure.....but no refund of that money. ALSO....it states that they only accept pesos, which I got at the airport just for them.....but they wanted us Dollars, and charged me 10% extra for using pesos!! I don't think that there was a lower class room than the 3 that I was given in the first 12 hrs.....so was quite disappointed with the $5 upgrade that ended up being for the breakfast. Check to make sure that your sliding glass door actually locks!!! I was happy to finally get a room that the doors locked from the inside, and the air-conditioner worked! I took off the armband within minutes of them putting it on me.....still don't know what that was for.....as they didn't have that many guests, and it wasn't an all-inclusive! They give you a little punchcard for your breakfast....so I really never understood the armband, and was never questioned about why I wasn't wearing it...

  • 9.6
    Exceptional

    Excellent English by the front desk and restaurant.

  • 5.4
    Guest rating

    The price was good and the fact that there were always taxis outside the hotel and you could also catch the bus downtown or to central hotel zone where all the action happens. It is quiet if that what you are looking for outside the noise and partying.

    The hotel staff is not very good speaking english and really don't care about the guest. I had a Geico in my room and I am very terrified of lizards. They almost laughed about it because it is normal there, but not for me it isn't I could have had an heart attack. I guess that is why the cat is always in the lobby. Bring your own towels, they will give you back dirty ones in the bathroom. The standard room is very basic, hard bed, tv with about 4 english channels. No tub shower just stand-up shower with shower curtain. Sky light look like big hole in roof in the bath. Don't waste your money stay somewhere else. Walls are very thin! If you want dirt with dirt cheap stay here!, If not stay somewhere else there are better hotels all up and down the strip. I wished I had. My husband and I went during spring break time. No ice machine in the hotel, have to ask for ice at the restaurant in hotel in a very small bucket. They will only fill half way

  • 7.8
    Fabulous

    Nice hotel, good staff, continental breakfast could be better, we were satisfied overall, good service and helpful staff

    Continental breakfast could have been better, , could have included, cheese, cereal, etc

  • 4.6
    Guest rating

    Was a fine accomodation, and clean

    A Bit far from the action in cancun zona hotelera

  • 7.4
    Very good

    Good and cheap place for 1 - 2 nights and for the trips to the island, Rivera Maya or to Pirymids. Hotel has a free parking.

    The beach is not a beach.

  • 7.4
    Very good

    Their continental breakfast is a coffee, the or juice and an order of toast !!

  • 7.4
    Very good

    well priced for Cancun hotel zone, quick bus (collectivo) ride to almost anywheres

    room was nothing better than 2 star, but price was great

  • 7.8
    Fabulous

    Good budget place for 1-3 nts. Hotel has parking and exit to ocean and ferry to island.

    Doesn't have good beach nearby.

  • 7.0
    Very good

    Nice Hotel near to the small beach, good value for money.

  • 5.8
    Guest rating

    the room was very large

    i was going to stay a few more night but the staff would not help with the noise issues. at 8 am there was construction in the next room. i called staff and they did nothing at all. i was not able to go back to sleep because the noise stayed going until i checked out.

  • 6.2
    Good

    Staff very helpful

    not enough interaction of guests......but I usually go all-inclusive

+ More- Less
Highlights
7
GoodBased on  242 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cancun International (CUN)9.5 mi
Playa Del Carmen (PCM)41.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Cities nearby