Cancun Bay Resort

ex. Hotel Qbay Cancun

Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Cancun Bay Resort

Free Wi-Fi
Parking

Valet parking

24-hour

24-hour reception

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Air conditioning

In-room air conditioning

All inclusive
Facilities for kids

Game room

Children's pool

Cribs available

DVDs/ Videos for children

Board games

Overview

The 3-star Cancun Bay Resort boasts beautiful location not far from Playa Tortugas, Cancun Convention Center and Iglesia de Cristo Rey.

Located in a shopping area with restaurants and entertainment venues, guests will see why Cancun Bay Resort is admired by many tourists. It is about 6 km away from the center of Cancun.

Cancun Bay Resort offers a breathtaking view to its guests.

Cancun Bay Resort is within a 20-minute drive to Cancun International airport.

Rooms

Cancun Bay Resort provides 132 guestrooms appointed with free wireless internet, an individual safe, a private balcony, a sitting area and satellite television for a pleasant stay in Cancun. Some rooms feature views over the Caribbean Sea and Mujeres Bay. Bathrooms are fitted with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Mexican meals are served at the restaurant.

Services

There are a video projector, a slide projector and a conference room available on site.

Relax

Cancun Bay Resort pampers guests with a golf course, a library and a tennis court. The hotel's activities include windsurfing, sailing and cycling.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   132.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Early check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Ski to door
  • No elevators
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Bicycle storage
  • Coffee shop
  • Gay friendly
  • Eco friendly
  • Exterior corridors
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Wind surfing
  • Snorkeling
  • Sailing
  • Aqua fitness
  • Cycling
  • Volleyball
  • Golf course
  • Table tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • Room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • All inclusive
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach towels
  • Entertainment
  • Sun terrace
  • Garden area
  • Television in lobby
  • Spa lounge
  • Solarium
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • Sea view
  • Lake view
  • Pool view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Bottled water
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer on request
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Cancun Bay Resort Cancun location
Show big map »

Hotel Address:

Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico

Get directions
City Center
  • Cancun
    3.5 mi
Airports
Train Stations
  • House of Culture
    2.6 mi
Beaches
  • Playa Las Perlas
    3500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    132

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Cancun Bay Resort photos Room
Guest Room
Bed type: Double bed or Twin beds or Double bed or 2 Single beds
Size: 195 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information

Standard|Double/Twin + 2 Children

Room facilities
    Cancun Bay Resort photos Room
    Junior Suite
    Bed type: 2 Single beds or Double bed
    Size: 700 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information

    Junior Suite|Junior Suite

    Room facilities
      Superior Standard Room
      Bed type: Double bed or 2 Single beds or Double bed or Twin beds
      Size: 650 sq. feet
      Check Prices
      — Less information+ More information

      Superior|Standard Superior All Inclusive

      How to reach hotel

      hotel Cancun Bay Resort Cancun location
      Show big map »

      Hotel Address:

      Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico

      Get directions
      City Center
      • Cancun
        3.5 mi
      Airports
      Train Stations
      • House of Culture
        2.6 mi
      Beaches
      • Playa Las Perlas
        3500 ft
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Number of rooms:
        132

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge

      Cancun Bay Resort Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Crococun Zoo - 3300 ft
      • Chichen Itza - 2.2 mi
      • Cancún - 2.6 mi

      Places of interest

      • Ceviche's Fountain - 2.1 mi
      • Cristo Rey Church - 2.3 mi
      • Cancun Bus Station - 2.4 mi
      • The City Nightclub - 3.0 mi

      Train stations

      • House of Culture - 2.5 mi

      Shopping areas

      • mercado 23 - 2.5 mi

      Monuments and Landmarks

      • Cancun Government Palace - 2.2 mi
      • Cancun Bus Station - 2.4 mi
      • Mercado 28 - 2.7 mi

      Stadiums

      • Beto Avila Stadium - 2.8 mi

      Museums

      • Kabah Urban Park - 2.9 mi

      Parks

      • Cancun Bullfight ring - 1.8 mi
      • Tecnologic Stadium - 2.7 mi
      • Kabah park - 2.9 mi

      Business areas

      • Plaza Las Americas - 1.9 mi
      • Plaza Nichupte - 2.5 mi
      • Mercado 23 - 2.5 mi

      Galleries

      • Casa de la cultura - 2.5 mi

      Public parking

      • AMERIMED Hospital Cancun - 1.9 mi

      Marina

      • Gran Puerto Cancún - 2.5 mi

      Local attractions

      • Playa Tortugas - 1.7 mi
        Km 6.5, Cancun
      • Iglesia de Cristo Rey - 2.4 mi
        Margaritas, 15 esquina Tulipanes Sm, 22, Cancun
      • Museo Maya de Cancun - 2.8 mi
        Blvd. Kukulkan km. 16.5, Cancun
      • Wet'n Wild Cancun - 2.1 mi
        Blvd Kukulkan Km. 25, Cancun
      • Tres Rios Ecopark - 2.8 mi
        Carretera Cancun - Playa del Carmen Km. 40, Cancun

      Near the hotel

      • Interactive Aquarium - 1900 ft
        Blvd. Kukulcan Km. 12.5 Zona, Cancun
      • Museo de Arte Popular Mexicano - 4400 ft
        Blvd. Kukulcan Km 4, Cancun
      • Playa Las Perlas - 3500 ft
        CancunMexico
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Number of rooms:
        132

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge

      Hotels nearby
      Real Inn Cancun
      4 stars
      2 km
      Cities nearby

      Cancun Bay Resort Reviews

      Guest reviews are submitted by our customers after their stay at Cancun Bay Resort

      Average guest rating

      6.6out of 10
      Good
      Based on 227 reviews

      Guest reviews

      • Group of friends
        8.2

        The room was very clean and spacious worth price paid. The front desk staff was also helpfull

        I was not given he obtion for additional amenities example choose ocean view or need fridge in room.

      • Single
        10.0

        The QBay was value for money and an excellent choice in all respects. It was clean, great location and in easy access to the beach, close to the centre of town and bus stops just outside the hotel. Supermarkets and restaurants nearby and a bus ride down to the bars and ferry stops for Isla Mujeres. I would definitely recommend it to people.

      • Single
        5.4

        The rooms were spacious.

        The staff tried to charge me more when I arrived. However they did upgrade my room to beach side after begging the manager. There was literally noone else staying there. The food was way overpriced. The beds were hard and the sheets were threadbare. The ac worked however and there were no bedbugs so that's good I guess.

      • Single
        2.4

        What did I like best about the Qbay Hotel??? I liked getting the hell out of there!!! Horrible!! 3 room changes in the 1st 12 hrs! Continental Breakfast for $5? On the menu for $1.79! Stale toast and old coffee.PLUS...they make sure that you know that the tip is not included! I was 1 of 3 ppl staying there until the weekend...which brought in maybe 25 more people! They put me down a dark hall all by myself...had to ask for hall lights to be turned on every night! I paid up front for 5 days, so I was stuck!! You have to get ice from the restaurant when they are open, otherwise, you do without, and sometimes they close earlier than the time posted. Don't depend on a wake-up call...they do so when they want to, the phone in my room didn't work half the time, neither did the wi-fi in the lobby. Don't leave anything of value in your room....as the maids come in to "look" around and apparently take breaks on your bed...even if you put the sign on the door, they just ignore it!! I had nothing taken that I am aware of, but didn't like ppl snooping through my stuff! Believe me when I say that they know exactly where you are at all times when you are on their grounds. Security will show up and stand behind you and watch over you while you are on the beach...which I did appreciate. Not a great beach, by any means, but I had it all to myself!!!

        This is a beautiful hotel!! The workers are always cleaning, cleaning, cleaning the public areas, so I found it a shame that I had bugs in my room. Too bad they don't put more effort into cleaning the rooms! The staff was rude, and turned a deaf ear to my complaints and requests. I was told by Booked.net that the difference between the $48 and $53 was the room location, but it ended up that it was for the Continental Breakfast, which I didn't want.....and couldn't eat due to a dental procedure.....but no refund of that money. ALSO....it states that they only accept pesos, which I got at the airport just for them.....but they wanted us Dollars, and charged me 10% extra for using pesos!! I don't think that there was a lower class room than the 3 that I was given in the first 12 hrs.....so was quite disappointed with the $5 upgrade that ended up being for the breakfast. Check to make sure that your sliding glass door actually locks!!! I was happy to finally get a room that the doors locked from the inside, and the air-conditioner worked! I took off the armband within minutes of them putting it on me.....still don't know what that was for.....as they didn't have that many guests, and it wasn't an all-inclusive! They give you a little punchcard for your breakfast....so I really never understood the armband, and was never questioned about why I wasn't wearing it...

      • Older travelers
        9.6

        Excellent English by the front desk and restaurant.

      • Older travelers
        5.4

        The price was good and the fact that there were always taxis outside the hotel and you could also catch the bus downtown or to central hotel zone where all the action happens. It is quiet if that what you are looking for outside the noise and partying.

        The hotel staff is not very good speaking english and really don't care about the guest. I had a Geico in my room and I am very terrified of lizards. They almost laughed about it because it is normal there, but not for me it isn't I could have had an heart attack. I guess that is why the cat is always in the lobby. Bring your own towels, they will give you back dirty ones in the bathroom. The standard room is very basic, hard bed, tv with about 4 english channels. No tub shower just stand-up shower with shower curtain. Sky light look like big hole in roof in the bath. Don't waste your money stay somewhere else. Walls are very thin! If you want dirt with dirt cheap stay here!, If not stay somewhere else there are better hotels all up and down the strip. I wished I had. My husband and I went during spring break time. No ice machine in the hotel, have to ask for ice at the restaurant in hotel in a very small bucket. They will only fill half way

      • Group of friends
        7.8

        Nice hotel, good staff, continental breakfast could be better, we were satisfied overall, good service and helpful staff

        Continental breakfast could have been better, , could have included, cheese, cereal, etc

      • Single
        4.6

        Was a fine accomodation, and clean

        A Bit far from the action in cancun zona hotelera

      • Older travelers
        7.4

        Good and cheap place for 1 - 2 nights and for the trips to the island, Rivera Maya or to Pirymids. Hotel has a free parking.

        The beach is not a beach.

      • Older travelers
        7.4

        Their continental breakfast is a coffee, the or juice and an order of toast !!

      • Couple
        7.4

        well priced for Cancun hotel zone, quick bus (collectivo) ride to almost anywheres

        room was nothing better than 2 star, but price was great

      • Older travelers
        7.8

        Good budget place for 1-3 nts. Hotel has parking and exit to ocean and ferry to island.

        Doesn't have good beach nearby.

      • Couple
        7.0

        Nice Hotel near to the small beach, good value for money.

      • Couple
        5.8

        the room was very large

        i was going to stay a few more night but the staff would not help with the noise issues. at 8 am there was construction in the next room. i called staff and they did nothing at all. i was not able to go back to sleep because the noise stayed going until i checked out.

      • Single
        6.2

        Staff very helpful

        not enough interaction of guests......but I usually go all-inclusive

      How to reach hotel

      hotel Cancun Bay Resort Cancun location
      Show big map »

      Hotel Address:

      Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera, Cancun, Mexico

      Get directions
      City Center
      • Cancun
        3.5 mi
      Airports
      Train Stations
      • House of Culture
        2.6 mi
      Beaches
      • Playa Las Perlas
        3500 ft
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Number of rooms:
        132

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedCancunCancun Bay Resort

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge